As part of Harris Healthcare’s network of over 200 healthcare companies, Altera Digital Health inherited several complex legacy systems and tech stacks that were in need of modernization.
Buried within those stacks were the details of key contracts with vendors, containing pertinent information regarding pricing and escalation causes that the company needed to understand, often on short notice.
Altera knew it needed to harness the power of AI not only to enhance its systems but also to gain a competitive edge. To help Altera achieve its goals, EPAM worked with the leading healthcare IT provider to implement and customize DIAL, our AI orchestration platform, for its specific needs.
By implementing DIAL, the client gained access to a secure, scalable and customizable enterprise-grade AI system, tailored to its unique needs.